The Resort Trades
Trident Business Management Names CustomerCount© Survey Provider of Choice
Management Services Company to Utilize CustomerCount© Online Feedback System
INDIANAPOLIS (May 12, 2010) – Trident Business Management (Scottsdale, AZ) which provides management services to the lodging and timeshare sectors of the leisure industry, announced that it has named CustomerCount® its Survey Provider of Choice.
The CustomerCount® program, developed initially by Mobius Vendor Partners (MVP) for its client RCI, collects and measures customer feedback. CustomerCount tracks three primary components: the reservation experience, the sales experience and the vacation experience. CustomerCount® is fully transparent to members, owners and guests. The process begins with Email invitations and reminders and continues through to on-line reporting and analysis 24/7. It may be customized for use by shared ownership resort developments, as well as other businesses.
View rest of the story at link above.
No comments:
Post a Comment